Author:	Reichheld, Frederick F.; Teal, Thomas	Request a photo of this book
Title:	The Loyalty Effect : The Hidden Force Behind Growth, Profits, and Lasting Value
Description:	Published by: Harvard Business School Press, Boston, MA, U.S.A., 1996 Book Condition: VG+ Jacket Condition: VG+ Size: 8vo - over 7¾" - 9¾" tall Binding: Hard Cover Notes: 323 pgs. Keywords:  Business
ISBN:	0875844480
Item No:	9776
Price:	$16.50
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